Support, Access, and Clarity—Right at Your Fingertips
We understand how much effort and emotion go into your fertility care. That’s why we’ve made it easier to manage your journey with a single, secure place to access everything you need.
Quick Links
Accessing Your Patient Portal
Our secure patient portal helps you stay connected and informed.
With your portal, you can:
- Communicate securely with your care team
- Track your cycle calendar
- View test results and upcoming appointments
- Manage medications
- Access and sign documents and forms
Log in Here:
Online Payments in PersonaPay
Paying for your care should be simple, secure, and stress-free.
Through our PersonaPay portal, you can:
- Make a payment online
- View billing statements
- Track insurance claims and payment status
- PersonaPay is very intuitive and guides you through the process of making a partial payment or payment in full.
How can a patient make a payment?
Patients can make a payment in the following ways:
Self Service
- via a QR code printed on their paper statement
- via a link from the patient’s e-statement
- via PersonaPay portal
Contact NewLIFE/CBO
- Call the CBO customer service line at 888-540-6619 and select the option to pay by phone.
- In person at the NewLIFE offices.
Pay Your Bill
We switched systems for NewLIFE on May 19.
If your bill was for services that occurred BEFORE May 19th, follow the instructions on your bill to make a payment.
If your bill was for services that occurred on or AFTER May 19th, please click here to make a payment via Azalea’s PersonaPay portal:
Please note: It requires the account number from a patient statement to access your online account, please check your statement for your account number.
Need Help?
We’re here to make things easier.
For billing related questions, please contact our Central Billing Office customer service team at 888-540-6619.
